In compliance with General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, the following data are provided: The company owner of this web domain www.bigvantransfer.com is BIG VAN TRANSFER SL, with CIF B24766776, and address for these purposes at Calle Aragó 67, 10B, Palma de Mallorca, 07005, Balearic Islands, Spain. Data Protection Email: gdpr@bigvantransfer.com. Registered in the Mercantile Registry of Palma de Mallorca, registered on November 10, 2025, electronic folio, IRUS 1000460945356, registration/annotation: 1, sheet PM-105147
Access and/or use of this portal or website attributes the condition of USER, who accepts from said access and/or use the General Conditions of Use reflected in this notice. These Conditions shall apply independently of the General Terms and Conditions of Contracting that, where applicable, are mandatory. For any specific purpose, the express consent of the user will be requested.
This website provides access to information, services, programs, or data (hereinafter, “the contents”) belonging to Big Van Transfer SL or its licensors, to which the USER may have access. The USER assumes responsibility for the correct use of the portal. This responsibility extends to the registration that may be necessary to access certain services or contents. In said registration, the USER shall be responsible for providing truthful and lawful information. As a consequence of registration, the USER may be provided with a password, for which they will be responsible, committing to making diligent, ethical, and confidential use of it. The USER undertakes to make appropriate use of the contents and services offered through the portal and, including but not limited to, not to use them for:
Engaging in illicit, illegal activities or those contrary to good faith and public order.
Disseminating content or propaganda of a racist, xenophobic, illegal-pornographic nature, in apology of terrorism, or offensive to human rights.
Causing damage to the physical and logical systems of the owner, its suppliers, or third parties.
Introducing or spreading computer viruses or any other systems capable of causing damage.
Attempting to access and, where applicable, use the email accounts of other users or modify or manipulate their messages. The owner of the portal reserves the right to withdraw all comments and contributions that violate the dignity of the person, are discriminatory, xenophobic, racist, pornographic, threaten youth or childhood, order or public safety, or that, in their judgment, are not suitable for publication. In any case, the portal owner will not be responsible for the opinions expressed by users through forums, chats, or other participation tools.
The processing of personal data is carried out in accordance with the GDPR and current Spanish regulations. To guarantee maximum transparency and following a proactive policy, we inform you:
Why do we request your data? Big Van Transfer SL informs that data are processed for the following purposes: managing quotes and contracting transport services, responding to communications, and commercial prospecting to keep users informed about promotions.
What type of data do we collect? Adequate, relevant, current, accurate, and true personal data. The user will be solely responsible for any damage caused by the use of false or inadequate data.
How are they collected? Through contact forms. The user must expressly accept the Privacy Policy by checking the box “I have read and accept the Privacy Policy”.
Data Transfer: Data will not be transferred to third parties except for legal obligations or service collaboration. The Company informs the client that, to ensure the service, it may collaborate with other authorized transport professionals. Necessary booking data (name, phone, route, schedule, passengers) will be shared with these collaborators as “data processors” under Article 6.1.b of the GDPR.
User Rights: The user can exercise rights of access, rectification, erasure, limitation, opposition, and portability via email (gdpr@bigvantransfer.com) or postal mail.
The owner owns all intellectual and industrial property rights of the website and its elements. Reproduction, distribution, and public communication of the contents without express authorization are prohibited. The USER may view, print, or store contents only for personal use.
Big Van Transfer SL is not responsible for damages caused by: errors in content, lack of availability of the portal, or transmission of viruses despite having adopted technological measures.
The owner reserves the right to make changes to the portal without prior notice.
The owner has no control over external links and assumes no responsibility for their content.
The owner reserves the right to deny access to the portal to users who breach these conditions.
Breach of these conditions will be pursued through all corresponding civil and criminal actions.
The conditions may be modified at any time and remain valid until replaced by others.
The relationship is governed by current Spanish regulations. Any dispute shall be submitted to the courts of Palma de Mallorca.